Shipping policy

How we deliver. We deliver every order by local courier. We do not offer collection.

Delivery cost. N$55 flat within Windhoek. N$105 flat to other towns in Namibia. Choose the right option at checkout. If you pick the Windhoek rate for an address outside Windhoek, we will ask you to pay the difference before we send.

Payment first. Your order goes to print once your EFT payment shows in our account.

Production time. Standard items take 1 to 2 working days to print and pack. Custom and bulk orders take longer. We give you a date with your quote. Delivery time is added once your order is ready. Our courier delivers Monday to Friday.

Wrong address or missed delivery. Please check your address and phone number. If the courier cannot deliver because of wrong details or nobody is there, a second delivery may be charged.

Damage in transit. Tell us within 7 days of delivery with a photo and we will sort it out.

Windhoek 3D is a trading name of Z&J 3D Printing Services, owned by Z&J Aviation Services CC (Reg. CC/2000/1242), VAT No. 2613129015. PO Box 90110, Windhoek, Namibia.